Return and Exchange

Our aim is to satisfy you in the best possible way. That's why we are with you before and after the sale. Both the Consumer Protection Law and related legislation and Kazee Mağazacılık Teks.San. ve Tic. According to the Ltd.Şti Customer Satisfaction System, you can cancel your order without giving any reason.

Return and Exchange Conditions:

You can return or exchange the products you have purchased under the Consumer Protection Law No. 6502, using your right of withdrawal within 14 days unconditionally. Shipping Fee belongs to you within the scope of the right to change and return.

You can return the product you have purchased within 14 days from the invoice date, and exchange it within 30 days, provided that you comply with the return and exchange conditions.

You can make your exchange transactions at Kazee stores and kazee.com.tr, and your return transactions with our customer representative. The product invoice must be submitted for returns and exchanges. Otherwise, no refunds or exchanges are made.



In product returns and exchanges, your products:

By paying the shipping fee, you can send it to us with the cargo company you want. The cargo you do not pay will not reach us. Shipping fees made with courier companies must be paid by the customer .

Returns and exchanges of products purchased from our website Kazee.com.tr are only made through our website.



Return Policy:

The product must be absolutely unused, there should be no stains, tears or damage on it.


Our Product Return and Exchange Address:



Poet Hasmet street. No: 4 / B Laleli - ISTANBUL
Tel: 0 212 517 04 01 (Weekdays 09:00 - 20:00 & Weekends: 10:00 - 14:00)



Please do not forget....

Please indicate that you want to return or exchange the product you have purchased from Kazee.com tr in accordance with the above conditions.

Products that cannot be exchanged or returned:

Products that do not comply with the conditions defined for the above products cannot be exchanged or returned.

If the customer returns the product or refuses to purchase, the price of the product is refunded to the customer from the moment the returned product reaches Kazee.com.tr.

Prepared by  T-Soft E-Commerce.